LinkedIn

My second linked account is restricted. I have been on my second account all day, and all of a sudden, verification is needed.

I provided the information with a live selfie and my state-issued driver's license. My first LinkedIn account is connected to two Gmail accounts: iamyourhrbusinesspartner@***.com and benefitscounselor2012@***.com.

I opened a second account using my carmen.sanders.hrbpconsulting@***.com because I wanted to use my freelance recruiting partner position, given the overlap with my recent HR Business Partner certification. My 980 mobile number is linked to my iamyourhrbusinesspartner@***.com email address.

Dear LinkedIn Support,

I am writing to request assistance with verifying my account. I have been asked to provide a government-issued ID or passport.

I submitted my Iraqi government ID, but the system did not accept it, particularly the back side of the ID.

I selected Iraq as my country, but the verification process still fails.

Could you please clarify which forms of identification are accepted for users in Iraq, and guide me on how I can successfully verify my account? I rely on LinkedIn for professional opportunities, and resolving this issue is very important to me.

Thank you for your support.

Best regards,

Anas Aza Ahmed

I have had a horrible experience with LinkedIn, and after reading several other reviews I see that I am not alone. I have never had such a poor experience from a company with such a serious lack of customer service.

There is no phone number, email address, online contact form or chat or any way to contact them. You have to find some round-about way to contact them if you have an issue. In my case I messaged their account on Facebook and thankfully someone responded and started a case ticket for me. What kind of a company provides no avenue to contact them?

In addition, I was a paying premium member. You would think a paying customer would at least get some sort of customer service, but not with LinkedIn. I joined LinkedIn in August 2025 and completed the Persona identity verification process at that time. I was actively using LinkedIn as Premium member to find another job as I was laid off from my previous job in August.

In October 2025 I could not log into my account and received a message that my account had been restricted. I didn't know why and also could not find any way to contact them as previously mentioned. When I finally found a contact on Facebook and received a case ticket, I eventually received an email telling me that I need to verify my identity. I tried the link in the email he sent to do so, but it led to a page that said Link no longer valid.

I responded to the non-customer service rep and asked why I needed to verify my identity again when I had just done that in August. I asked why my account had been restricted. He replied with no answers to my questions, but just re-sent the same link to verify my identity. I tried again with the same invalid link message, and this happened 3 times.

The lack of answers to my questions about why this was even happening along with an invalid link 3 times demonstrates a complete lack of competency with LinkedIn customer service. I eventually found a valid link on my own to submit the identity verification through Persona, but since I had already done that 2 months prior I received a message saying that I already submitted that and couldn't do it again. I tried to explain that to the useless customer service rep, but as with all of his other responses, he had no response other than to keep sending me the same invalid link. At one point he suggested I try to validate my identity by submitting a notarized affidavit.

So I spent $25 having the form notarized and sent it back to him. A few days later I received a response that said: "Unfortunately, due to the lack of legitimate identification, we are unable to fulfill your request. Your appeal has been denied. Regards, Eddy LinkedIn Trust and Consumer Support Consultant".

And at this point there doesn't seem to be anything further that I can do to try to resolve this.

They provide no real answers as to why this is even happening, and no real customer service. This is so unacceptable.

These individuals have been stalking me with death, threats, hacking into my phone follow me everywhere I go making false accounts on my Facebook, saying gross things about me just destroying my life and relationships and with my family and they have not stopped. Its been going on for a while I have reported it to the police. Ive reported it to Facebook and Im also told to report it to you being that they have an account with you as well so I would like this manner resolved, and you know him Who these people are and what they do in their spare time of living of basically just trying to destroy somebodys life and use threats of violence

Dear LinkedIn Support,

My name is Kabir Ibrahim, and my account is registered under the email address bigbros2004****@***.co.uk.

Today, I noticed an unwanted subscription charge of $645.58 on my account. I did not authorize or intend to make this purchase.

This charge appears to have been applied without my consent, and I would like to request an immediate full refund.

Kindly investigate this matter urgently and reverse the transaction to my original payment method. Please also ensure that any associated subscription is canceled to prevent future charges.

I look forward to your prompt response and resolution of this matter.

Thank you for your assistance.

Sincerely,

Kabir Ibrahim

Email: bigbros2004****@***.co.uk

Earlier this year I decided I wanted to update my LinkedIn profile. I hadn't been on LinkedIn in a while.

I tried signing in, but I had forgotten the password. No problem, I just needed to reset it and make a new one. When I reset my password, it still wouldn't let me in, and I needed to do an ID verification. Ok fine, I did the ID verification twice, which took them forever, and I still got rejected both times even after using my passport as one of the IDs.

And the worst part about this is that they have absolutely zero customer service. No hotline, *** FAQs, and the only way I can access their chatbot is by having an account.

They also have a ticket complaint system, which also requires a *** account. Now I lose all my old connections because linkedins *** ID verification system