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LinkedIn

LinkedIn Reviews

www.linkedin.com
What is your customer experience with LinkedIn?

LinkedIn Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

LinkedIn has a 1.9 star rating from 1809 reviews, 10% would recommend, 77% unfavorable; 61% say LinkedIn should improve customer service and many request refunds for subscriptions and billing.

Key Takeaways for Future Customers

  • Expect networking and job search benefits but frequent customer complaints in LinkedIn reviews about support.
  • Monitor Premium subscriptions closely and request refunds promptly if charged.

Negative Feedback / Risk Areas

  • Widespread account locks and verification failures causing lost access and income.
  • Poor customer service response, billing disputes, refunds denied or delayed for memberships and subscriptions.

Positive Feedback

Users cite effective business networking and job search value despite service and pricing issues.

View full overview ›

Media from reviews

LinkedIn - They locked the account bc I added nickname ridiculous
LinkedIn - They locked the account bc I added nickname ridiculous - Image 2LinkedIn - They locked the account bc I added nickname ridiculous - Image 3LinkedIn - They locked the account bc I added nickname ridiculous - Image 4Currently I am login in Linkedin in my...LinkedIn - My account is *** , PMP Few...LinkedIn - My account is *** , PMP Few... - Image 2
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account access email verification phone password issue support number service
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Anonymous
map-marker Kansas City, Missouri

Someone is on my account that i don'e know and i don'e work there

can't get ahold them no phone # no email for them want inIDs but don't want talk with you about account that someone is using but its not theirs? it get my address my phone # with people i don't know or work where it said i do !!! Im to old to be going thought this help

View full review
Elizabeth Lisa G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bossier City, Louisiana

They locked the account bc I added nickname ridiculous

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AI Highlights
  • - Verification claimed years ago; new clients aren't verified.
  • - Alleges fraudulent charges and requests refund or account reopening.
LinkedIn - They locked the account bc I added nickname ridiculous
LinkedIn - They locked the account bc I added nickname ridiculous - Image 2
LinkedIn - They locked the account bc I added nickname ridiculous - Image 3
LinkedIn - They locked the account bc I added nickname ridiculous - Image 4

Read the previous truthfulness from myself plz literally 8 habe added photos it's the point I have been verified 17 or 17 yrs ago they don't verify new clients but loyal.clients literally that's a lawsuit big class speak.out when a big company does wrong then they just charged my account. Fraudulently so they better reopen or get my refund asap f...rs all be added a nickname bc so many stalkers hopped onto my linked laterally

User's recommendation: Don't join they r ridiculous giving them 3 days to make this right then they r being got karma coming

View full review
Shiv Prasad S Owk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Currently I am login in Linkedin in my...

AI Highlights
  • - Logged in on laptop; mobile apps reinstalled.
  • - Forgot password; two emails and a mobile number on file; email code arrives, mobile code fails.
Currently I am login in Linkedin in my...

Currently, I am logged in to LinkedIn on my laptop. I reinstalled the mobile apps yesterday.

But I forgot my password. I have two emails and a mobile number. While recovering the password, I get a code in my email, but no code comes to my mobile. When I put the code from the email, it says something unexpected happened.

Try again. So I need to recover my password to log in on mobile.

View full review
Moise K Idh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kigali, Kigali

My account is *** , PMP Few...

AI Highlights
  • - Account not working since January; please help update.
  • - Email canceled after a company name change; replaced with a new one.
LinkedIn - My account is *** , PMP Few...
LinkedIn - My account is *** , PMP Few... - Image 2

My account is *** , PMP

Few months ago (probably since January), I tried it and didn't work.

Would you please help me to get it updated?

I am not sure but I think that probably it disappeared because the email : *** was cancelled due to company name change and it was replaced by the new one. If that is the reason, I am ready to share all required details to prove that it is was my email.

Pros:
  • Connect with people and get more info

Preferred solution: Restore my linkedin Account

View full review
Randall B Lch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lakewood, Washington

I was recently phished on LinkedIn, I...

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I was recently phished on LinkedIn, I...

I was recently phished on LinkedIn. I filled out a fraud complaint and your robot immediately closed it. I am contacting the CA AG's office as your platform doesn't seem to care about it.

Cons:
  • Zero security

Preferred solution: I want them to kick off the person who perpetuated this crime

User's recommendation: zero security on this site

View full review
Lorenzo B Ack

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Durnten, Zurich

Unhautorized charing of Linkedin Premium

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AI Highlights
  • - Trial ended with no reminders or receipts, yet an annual charge appeared; refunds were small and most of charge kept, while cases were ignored.
Updated by user Jun 03, 2026

LinkedIn relies on predatory dark patterns. They failed to send a legally required trial-end notification, silently charging me an unauthorized CHF 240.75 for an annual Premium subscription.

I never used the service.

Support agent [PERSON_NAME] officially admitted in writing that their notification system failed. However, they refuse to refund the remaining CHF 175.45 balance simply because their specific support "tool is disabled." A software limitation does not excuse keeping unauthorized funds.

Original review Jun 01, 2026
I am writing this to warn other professionals about LinkedIn's hidden billing tactics, dark patterns, and completely non-existent customer service.
In May 2025, I signed up for a 1-month free trial of Premium Career. LinkedIn completely failed to send a trial-end reminder, an upcoming renewal notice, or even a basic confirmation receipt when the trial concluded.

Because of this total lack of transparency, my credit card was silently charged CHF 240.75 upfront for a full annual subscription. I had no idea this paid subscription was active for 10 months because I never received an email or invoice.
When I discovered the charge and opened my first support ticket, the agent hid behind automated policy scripts. After intense pushback, they acknowledged the situation enough to grant a "one-time exception" pro-rated refund of only CHF 65.30 for the remaining weeks left in the cycle.

However, they kept roughly CHF 175 for a service I was never notified about and never intentionally used.
Worse yet, when I asked to escalate the case to a billing manager to resolve the full unauthorized amount, they closed the first ticket. I have since opened two more formal compliance tickets to get a supervisor's attention, and LinkedIn has completely ghosted meleaving my dispute sitting completely unanswered for over a month.
They refuse to provide a phone number, their first-line agents cannot manually override their broken automated systems, and they actively ignore open cases when they realize you are holding them accountable to basic consumer transparency rules.
Unresolved Ticket Reference Numbers for tracking: Case # 260305-****02, Case # 260429-****58, and Case # 260527-****85.
Loss:
$250

Preferred solution: Full refund

User's recommendation: Never trust LinkedIn with a free trial. If you do sign up for one, cancel it the exact same day or completely delete your credit card details from your account settings immediately. If their system fails to notify you of a renewal, their support desk will entirely ignore your requests and refuse to manually fix the mistake.

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Resolved
Anonymous

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Resolved: Locked Account

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Hi, i hope you all are doing good. My linkedin account was locked few weeks ago, without giving me the tangible reason why they locked my account.

Please i need help, my account is my income. HELP.

Pros:
  • Business contacts
Cons:
  • Support

Preferred solution: Apology

User's recommendation: Secure your account well

View full review
Carmen S Pni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, South Carolina

Unable to access My Second LinkedIn Account

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AI Highlights
  • - Second LinkedIn account is restricted; verification followed selfie and license; a second account was opened for freelance recruiting tied to HRBP.
Unable to access My Second LinkedIn Account

My second linked account is restricted. I have been on my second account all day, and all of a sudden, verification is needed.

I provided the information with a live selfie and my state-issued driver's license. My first LinkedIn Account is connected to two Gmail accounts: *** and ***.

I opened a second account using my ********* because I wanted to use my Freelance Recruiting Partner position, given the overlap with my recent HR Business Partner Certification. My 980 mobile number is linked to my *** email address.

Pros:
  • No comment
Cons:
  • No comment

Preferred solution: Access to my second LinkedIn Account.

View full review
Tom M Ave

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not refunding per company policy

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AI Highlights
  • - $108.99 charge for a Premium Company page; no sign-up known.
  • - Refund requested; case moved with no update in a week; seven-day refunds if unused.

More than a week ago, I noticed a $108.99 credit card charge for a Premium Company page. I had no idea I had even signed up for this service.

It probably happened when I was trying to add a month of Premium service. Once I saw the charge, I went to the LinkedIn website to cancel the service. I eventually found a refund page, but could not answer some of the questions listed on the form as they were not applicable. I completed a customer service form and inserted my request for a refund.

I received notification that my case was being transferred to a different team, presumably one related to Premium Company issues. That was more than a week ago, and I have heard nothing about what should be a routine matter.

Per LinkedIn policy, I can request a refund within seven days of a charge, provided I have not used the service. I have met that requirement and want a refund.

Loss:
$108
Pros:
  • Networking
Cons:
  • Very poor customer service

Preferred solution: Full refund

User's recommendation: Never give LinkedIn your credit card or bank account information

View full review
1 comment
Guest

“Very poor customer service”. YOU made an error, had buyer’s remorse then post here claiming you had no idea you signed up.

Then you explain how this happened. The seven day notice was the timeframe to initiate cancellation. In that “more than a week ago” request that wasn’t even on their form was two weekend days and a holiday. So they have to read your request, process your refund and then 3-5 business days after to hit your account.

Yet you rate them 1-star for your incompetence and want help? Noise.

Carmen S Pni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, South Carolina

Verification Again

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AI Highlights
  • - Second time I cannot access LinkedIn due to verification.
  • - Account email is carmen.sanders.hrbpconsulting@***.com.
  • - I provided my NC Driver's License.
LinkedIn - Verification Again
LinkedIn - Verification Again - Image 2

This is the second time I have been unable to access my LinkedIn Account. Is this a game?

I verified again through prompts, and I feel like I am getting jerked around. The email attached to the account is *********.

I provided my NC Driver's License. I don't understandVerification the games LinkedIn is playing with my verification.

Pros:
  • No comment
Cons:
  • No comment

Preferred solution: Apology

User's recommendation: I wish LinkedIn would stop playing with me about my identification

View full review
1 comment
LEEMAH J

I had the same issue on my Linkedin account recently, luckily i got it resolved. I saw people here recommending this man service that he has always be the one who helps people with their social medias and banking apps accounts, so i decided to message him and he did a great job on my Linkedin account.

He is on whatsapp and his number is + 1 6 one 6 6 four 2 four 822. I am sure he will get your issue resolved as well.

Samson N Mhk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I've been locked out of my LinkedIn...

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I've been locked out of my LinkedIn profile, which holds all my professional connections and plays a significant role in my income sources. Unfortunately, I've tried reaching out to their help desk for assistance, but I haven't received any response. This is quite unusual for such a large platform.

Pros:
  • Good connections
Cons:
  • Poor customer care service

Preferred solution: Deliver product or service ordered

View full review
RAHUL C Vqq
map-marker Schwandorf In Bayern, Bavaria

Unable to access my account resolve it

AI Highlights
  • - Unable to access LinkedIn account; requesting resolution.
  • - Attempted to verify with a government-issued document, but verification shows issues.
LinkedIn - Unable to access my account resolve it

I am unable to access my LinkedIn account. Can you please resolve my problem?

I also tried to verify with my government-issued document for further steps, but it is showing like this, and I am unable to access my account. Can you please resolve my problem?

Pros:
  • Make a good connections
Cons:
  • Learning new things

Preferred solution: i want to access my account

View full review
2 comments
mt c Ewc

We are aware of the increasing number of individuals affected by financial and account-related scams. If you have experienced such an incident, We provide guidance on potential recovery procedures and preventive measures based on established practices. For further assistance, you may contact us directly on this email : caileespaeny18@***.com okay

dave l Ngr

Hello. I hope you are doing good. How long as your account been blocked?

View more comments (1)
Vincent L Wqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account restricted

My LinkedIn account was temporarily restricted after signing in. I have already completed the ID verification process and submitted the requested documents.

Please help me in this case and restore access to my account as this account is very important.

Please help in this.

Sincerely,

***

Pros:
  • Account has been restricted for more than 1 year now

Preferred solution: Get back my account

User's recommendation: Follow rules

View full review
April W Sej

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sparrows Point, Maryland

I forgot my password and I need to...

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AI Highlights
  • - Can't get the 6-digit code to reset LinkedIn.
  • - No reply after contacting support; want account deleted or access restored.

I forgot my password and I need to update my resume. I am not receiving the 6-digit code, so I cannot get into my LinkedIn account.

I have been through the AI chat, and I have emailed y'all several times to no avail. I am at the point where I want you to delete my account so I can start new. I have sent you my identification, so I don't understand why I have to go through all this again. I am receiving emails from LinkedIn, so my email address is correct.

Please either give me a way to get into my account or please just delete it. Please let me know what can be done.

Cons:
  • Chat human that you do not have to pay extra for

Preferred solution: Into my linked in account, being able to speak or chat with a human without having to pay for it.

User's recommendation: Good Luck

View full review
kavya c Avr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Argyle, Texas

I hope you are doing well. I am...

AI Highlights
  • - Can't access LinkedIn; identity verification fails.
  • - Tried steps; issue persists.
  • - Details provided: email and full name.

I hope you are doing well.

I am currently experiencing an issue with my LinkedIn account. I am unable to access my account properly, and when attempting to complete the verification process, I am unable to verify my identity successfully.

I have tried following the recommended steps, but the issue still persists. I would appreciate your assistance in resolving this matter as soon as possible so I can regain access to my account.

Below are my account details for your reference:

* Registered Email Address: ***

* Full Name: ***

Please let me know if any additional information or documentation is required from my side.

Thank you for your time and support.

Preferred solution: one of the customer service person provide credentilas but i unable to login my account

View full review
CharlesCharlie H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aitkin, Minnesota

Hey, I have been trying to get into my...

AI Highlights
  • - Cannot access LinkedIn due to identity verification.
  • - Submitted support forms months ago, no response.

Hey, I have been trying to get into my LinkedIn account, but it keeps asking me to verify my identity, but never lets me in. I tried making other accounts on different emails, but I still can not get into a single account.

I have submitted forms to have someone help me with my account, but I haven't heard back.

I submitted my first form months ago. If you could get back to me and help me, it would be greatly appreciated.

Preferred solution: acess to my account

View full review

About

Related Companies

Microsoft, Xbox, Mojang, Xbox UK, Skype

Summary

LinkedIn Corporation is a social networking site that specializes predominantly in professional networking. The company was established in 2002, however the site was launched in 2003. The company offers to its members the opportunity to stay informed about the specialized industry and contacts, the ability to find the people and knowledge for achieving professional goals, the possibility to control professional identity online and much more. The corporate office of the LinkedIn Corporation is situated in Mountain View, Calif, however it also has U.S. offices in San Francisco, Chicago, Omaha, New York and International offices in Toronto, Stockholm, Paris, Melbourne, Dublin, Bangalore, Amsterdam, Delhi, London, Mumbai, Singapore, and Sydney.

LinkedIn reviews and complaints

LinkedIn is ranked 121 out of 472 in Social Media and Networking category

Area Served

USA, UK, Asia, Worldwide, Australia, Canada, Europe, Other

Payment Methods

VISAPayPalMasterCardAmerican ExpressDiscover

LinkedIn FAQs

Winnie Murugi
PissedConsumer Reporter

LinkedIn is an online platform that helps professionals build connections in their industry and stay in touch with colleagues. The service operates via the website and mobile app.

LinkedIn FAQs

To delete a LinkedIn account, you should log into your account, go to Settings & Privacy - Account management, and click Change. Once you check the reason for closing your account, you will need to enter your account password and click Close account. You should be able to reopen your account if it's been closed in less than 14 days.

To add your resume to your profile, you should log into your account, click on the pencil edit icon in the About section, click the Upload button in the Media section, select your resume file, add a title and description, and save the changes. You can upload a file in .pdf, .doc, .docx, .rtf, .odt, and .txt formats.

To block someone on LinkedIn, you should go to the profile of the person you'd like to block, click the More button, select Report/Block from the list, and click Block. A user can be notified about your block. It is possible to block up to 1400 members on LinkedIn.

To cancel a premium subscription, you should log into your account, click the Me icon, select Access My Premium, click the Manage Premium account button, and click Cancel subscription. To complete the cancellation, you should follow the instructions provided. When canceling your premium subscription, all premium features will expire at the end of your billing cycle.

LinkedIn was founded by Reid Hoffman in 2002. Since December 2016, the American social network for finding and establishing business contacts has been owned by Microsoft.

The costs of LinkedIn Premium subscription plans vary depending on the region and the way of paying: monthly or annually. To find out the exact cost, contact the LinkedIn customer service team at the following number: 800-246-8357.

If you need your LinkedIn URL for sharing on Facebook or other places, you can find it by clicking “Me” under your profile photo in the top menu, following “View Profile”, and navigating to “Public profile & URL” on the right pane.

To share your LinkedIn page for growing your network and new professional opportunities, do the following: click on the “Me” icon, follow “View profile”, click on the “Resources” button in your introduction section, choose “Share Profile”, type one or several names of the connections you wish to share your profile with, and finish the process by clicking on “Send”.

If you want to hide your profile from public view, after going to “Me” and “View Profile” click on the Edit icon next to “Public profile & URL”, and move the slider to the “Off” position next to “Your Profile’s public visibility”. You can also hide specific settings such as background photo, headline, and others, moving the appropriate sliders to “Off” on the right.

If you want to contact some person on LinkedIn, go to their profile and click on the “Message” button.

Regarding the LinkedIn help desk information, you can claim a listing page by clicking on the “Claim this page” button in the upper-right corner of the page you are not satisfied with. Select the checkbox, and click on “Confirm”, after which you’ll be directed to your Page admin view.

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